hubspot contact hit the email association limit, now what

check whether it's one of your own team's addresses saved as a contact. happened to us, a colleague's email existed as a contact record so every internal thread got logged against it. if that's it just delete the contact, your users don't need to be contacts at all.

Which contact is it? Nine times out of ten this is a shared address like info@ or a notification sender that gets every email logged against it. If that's the case, add the address to the never log list in your email logging settings so HubSpot stops attaching new emails to it, then delete or archive the old logged emails on that record to get back under the limit. The limit applies to each record, so nothing else in the portal is affected. If it's a real customer with years of history, export the email activity first in case you need it later.