john.jgourdine JO

local services ads stopped running overnight with a policy violation notice

Plumbing client, Google Guaranteed badge for over a year, steady leads. Suddenly the ad paused with a vague policy violation and no detail on which policy. Support keeps sending templated replies. Anyone got one of these reinstated, and how long did it take?
local services ads
2

Leave A Reply

Log in to post an answer.

2 Answers

K
kiran_funnels Oct 30, 2026
john.jgourdine
keep every case number and reply in one place. when you chase it up, reply on the original case instead of opening a new one, new cases tend to start from scratch with someone who hasn't read the history.
Reply
K
kritika_59 Oct 09, 2026
john.jgourdine
Before arguing with support, check the boring stuff in the LSA account: licence and insurance documents, and the background checks for the owner and any listed technicians. An expired insurance certificate or licence often shows up as a vague policy issue rather than saying what it is. Also look at whether anyone changed the business name, phone or service area recently. If everything's in date, ask support to escalate and specifically ask which policy and which document. Templated replies usually stop once you ask a precise question. Ones I've seen took a couple of weeks.
Reply