stuck on creating a buyer persona

inherited a site where nobody has bothered to create a buyer persona. i've checked the obvious settings and nothing looks wrong. is there an order that works better? any help appreciated.
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1 Answer

noahd Nov 04, 2026
marthc
skip the fictional "marketing mary" document. pull what the site already knows: GA4 demographics and locations, search console queries (the words they actually use), the sales inbox or support tickets for the questions and objections, and the language in reviews. five short calls with real customers if you can get them. write one page: who they are, what problem sends them searching, what they type, what makes them hesitate, what convinced them. an afternoon's work. the point is that every page on the site then speaks to that person, not to the business.