@lila_seo
Local SEO Oct 05, 2026

A competitor is clearly buying fake 5 star reviews, does reporting even work?

They went from 12 reviews to 140 in about six weeks, most from profiles with no photo and no other reviews. Meanwhile they've jumped above us in the map pack. I've flagged a few and nothing happened. Is there a route that gets Google to actually look?
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2 Answers

smith_ppc Oct 29, 2026
lila_seo
If it's blatant, it isn't only a Google policy thing anymore. The FTC in the US has a rule against fake reviews and the UK has banned buying them, so depending on where you are you can report it to the regulator as well. Whether they'll chase one small local business is another question, but it's on record if the pattern keeps going.
gusp Oct 08, 2026
lila_seo
Sometimes. Flagging reviews one at a time from Maps mostly goes nowhere. What gets more traction is showing a pattern: lots of reviews in a short burst, reviewers with no other history, the same wording repeated. Screenshot it all with dates before you report, because if they get nervous and delete some, your evidence goes with them. Don't spend too long on it though. Getting more genuine reviews of your own does more for you than getting theirs removed.