competitor keeps creating fake listings at addresses that don't exist
There are about ten garage door 'businesses' on maps in our area, all pinned to houses or empty lots. I've suggested edits and filled in the redressal form twice, nothing happens. Is there an escalation route that actually gets fake listings removed?
Also worth posting it in the Google Business Profile help community. The product experts there can escalate cases, and a clear write-up with the listing links sometimes moves faster than the form alone.
For the links, use the share button on each fake listing and copy the URL, rather than describing where they are. And don't be tempted to retaliate with fake listings of your own. That gets your real profile suspended.
Report each one in Google Maps: open the listing, Suggest an edit, then Remove this place and pick the option that says it doesn't exist. Do it from a couple of different accounts if colleagues are willing, one report rarely moves anything.
If they keep coming back, use Google's Business Redressal Complaint Form. That's the one that actually gets a human to look. Put every listing in one complaint, with screenshots and Street View images showing there's no business at that address. Keep a spreadsheet with dates, because when they spot a pattern across several listings they tend to remove them together.
Don't bother reporting them as spam reviews or anything like that, stick to "doesn't exist".
