locked out of seller central after changing my phone number

New phone, and the two-step verification codes still go to the old number. The login page just loops back to asking for the code. Has anyone got back in without waiting weeks?
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2 Answers

otisd Nov 06, 2026
maya_3
Once you're back in, add an authenticator app straight away as well as the new number. Two minutes, and a phone change never locks you out again.
rohan Oct 13, 2026
maya_3
Did you ever set up an authenticator app or a backup number for two-step verification? If so, choose a different method on the code screen and you're in. If not, on the screen asking for the code there's an option for when you can't receive it. That starts Amazon's recovery, which asks for an ID that matches the account holder and usually takes a few days. Annoying, but it works. Don't open a second seller account in the meantime, that can get both of them in trouble.