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Local SEO Oct 08, 2026

reviews meant for a different business are showing on our listing

We're a dental clinic and three recent google reviews are clearly about a car dealer with a similar name. They're dragging the rating down. Flagged them a week ago and nothing has changed. Is there a better route than the flag button?
remove irrelevant google
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britton.sjohn Nov 12, 2026
maaya_ads
screenshot the wrong reviews and the other business's name and address before you contact support. they ask for evidence and in my experience they asked twice.
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frank.michael Oct 15, 2026
maaya_ads
Usually means Google has merged your listing with another business, often one with a similar name or that used to be at the same address. Search Maps for the other business and see if it still has its own profile. You can flag individual reviews from the reviews section of your profile, but if it's a merge, flagging won't fix the cause. Contact Business Profile support from inside the profile and explain the listings got merged, with the other business's name and address. Took a couple of weeks for someone I know, but they did separate them.
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