stuck on 'not yet verified' for weeks after submitting

Submitted verification for a new business listing and it just says pending. No postcard, no video request, no email. Is there anything that speeds this up, or do you just sit and wait?
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2 Answers

dan_30 Oct 30, 2026
andree_51
if you work from home and go to customers, set it up as a service area business with the address hidden before you redo verification. a visible home address with no signage is a really common reason these stall.
ankita_growth Oct 12, 2026
andree_51
Did you get offered a video verification? That's what most new profiles get asked for now, and if the video didn't clearly show the signage, the location and proof you run the place it just sits there or quietly fails. Open the profile and see if there's a verify button offering a method again. If there is, redo it properly: start outside with the street and your sign in shot, walk in, show tools/stock/equipment, and something like a utility bill or key to a locked area. One continuous clip. If it's genuinely stuck with nothing to click, contact Business Profile support from the help menu inside the profile. And don't keep editing the name/address/category while it's pending, edits can send it back into review.