#contacts

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denjoshep87 Member

Joined: Sep 21, 2026

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Email Marketing & Automation @denjoshep87 1 month ago

Last newsletter had a 6% bounce rate. Old list, partly imported from a trade show. Delete the hard bounces straight away, suppress them, or try re-verifying first?

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john_serp Member

Joined: Sep 21, 2026

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Email Marketing & Automation @john_serp 1 month ago

Want to resend last week's campaign to the people who didn't open it. Built a segment with 'did not open' on that specific email and it returns zero contacts, which can't be right with a 24% open rate. Is there a delay before the activity data is usable, or am I building the rule wrong?

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